Privacy Policy

Effective date: September 27, 2026

Last updated: September 27, 2026

The Michiko Way respects your privacy and is committed to handling your personal information with care. This Privacy Policy explains what information we collect, why we collect it, how we use and share it, and the choices available to you.

This Privacy Policy applies when you visit https://themichikoway.com, purchase a product, access a digital devotional or course, subscribe to our emails, contact customer service, or otherwise interact with The Michiko Way.

Who We Are

The Michiko Way is operated by:

Website: https://themichikoway.com

Email: [email protected]

Mailing address: 12521 Old Tullahoma Road, Tullahoma, TN 37388

In this policy, “The Michiko Way,” “we,” “us” and “our” refer to the business identified above.

Information We Collect

The information we collect depends on how you interact with us.

Information You Provide

You may provide information such as:

  • Your name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Gift recipient information

  • Order details

  • Account or course-login information

  • Newsletter and marketing preferences

  • Messages sent to customer service

  • Product reviews, testimonials or survey responses

  • Information voluntarily shared about a product experience or sensitivity

    Please avoid sending medical records or other sensitive information that is not necessary for us to respond to your request.

Order and Transaction Information

When you make a purchase, we collect or receive information about:

  • Products ordered

  • Quantity

  • Purchase price

  • Coupons or discounts used

  • Taxes and shipping charges

  • Order date

  • Payment status

  • Refunds, replacements or returns

  • Shipment and tracking status

Payments are processed by a third-party payment processor. We do not directly store complete credit or debit card numbers. The payment processor may collect and process payment information according to its own privacy policy and security practices.

Website Information

We make reasonable efforts to keep website information accurate and current. However, occasional errors may occur in product descriptions, prices, photographs, availability, shipping information or other content.

We may correct errors, update information or cancel an affected order. If we cancel an order after payment has been collected, we will issue an appropriate refund to the original payment method.

Website photographs are provided for illustration. Colors may appear differently depending on lighting, photography and device settings.

Course and Digital Devotional Information

If your purchase includes access to a digital devotional, course or membership area, we may collect:

  • Account-registration information

  • Login activity

  • Course-access status

  • Lesson or devotional progress

  • Dates on which access was granted or content was completed

  • Responses you choose to submit through forms or course activities

We use this information to provide access, troubleshoot account issues and support your experience.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, pixels, logs and similar technologies. This may include:

  • Internet Protocol address

  • Browser type

  • Device type

  • Operating system

  • General geographic location based on IP address

  • Referring website

  • Pages visited

  • Links or buttons clicked

  • Date and time of visits

  • Website and checkout activity

  • Cookie identifiers and similar technical information

This information helps us operate the website, understand how it is used, identify technical problems and improve the customer experience.

Information From Other Sources

We may receive information from companies that help us provide our services, including:

  • Website and customer-relationship-management providers

  • Payment processors

  • Course and membership platforms

  • Shipping and fulfillment providers

  • Email and communication providers

  • Analytics providers

  • Advertising platforms, if used

  • Social-media platforms when you interact with us through those services

How We Use Personal Information

We may use personal information to:

  • Process and fulfill orders

  • Confirm purchases and payments

  • Calculate applicable taxes and shipping charges

  • Provide shipping and tracking updates

  • Process returns, refunds and replacements

  • Provide access to digital devotionals and course content

  • Create and maintain customer accounts

  • Respond to questions and customer-service requests

  • Investigate lost, damaged, incorrect or potentially fraudulent orders

  • Send transactional messages about purchases and account access

  • Send marketing emails when you have chosen to receive them

  • Personalize and improve the website and customer experience

  • Measure website performance

  • Maintain the security and integrity of our systems

  • Prevent fraud, misuse and unauthorized activity

  • Maintain business, tax and accounting records

  • Enforce our Terms of Service and other policies

  • Comply with legal obligations

  • Establish, exercise or defend legal claims

We may also use information for another purpose disclosed to you at the time it is collected or with your permission.

Transactional and Marketing Communications

Transactional Messages

When you place an order or receive digital access, we may send messages necessary to complete and support the transaction. These may include:

  • Order and payment confirmation

  • Digital devotional access

  • Account-login information

  • Shipping and tracking updates

  • Delivery or order-support messages

  • Return, refund or replacement communications

  • Product-safety or service notices

These messages are related to your purchase or account and may be sent even if you have not subscribed to general marketing emails.

Marketing Emails

We send promotional or newsletter emails only when permitted by law and based on your subscription choices.

You may unsubscribe at any time by using the unsubscribe link in an email or contacting us at [email protected] .

Unsubscribing from marketing does not prevent us from sending transactional messages related to an order, account, digital access or customer-service request.

Text Messages

If we offer text-message updates or marketing, we will request the appropriate consent. Consent to receive promotional text messages is not a condition of purchase.

Message and data rates may apply. You may opt out of marketing text messages by replying STOP. Instructions may vary depending on the service used.

Cookies and Similar Technologies

Cookies are small files or identifiers placed on a device when a website is visited.

We may use the following types of cookies:

Essential Cookies

These cookies support functions such as website security, checkout, shopping-cart activity, payment processing, account login and customer preferences. The website may not function correctly without them.

Functional Cookies

These cookies remember settings and choices that improve the website experience.

Analytics Cookies

These cookies help us understand how visitors find and use the website, which pages are viewed and whether technical problems occur.

Advertising Cookies

If we use advertising or retargeting technologies, those technologies may collect information about website activity to measure advertising or show more relevant advertising.

Where required, we will request consent before placing nonessential cookies. You may also manage cookies through your browser settings. Blocking certain cookies may affect how the website or checkout functions.

At the effective date of this policy, The Michiko Way does not sell personal information for money. We do not knowingly share personal information for cross-context behavioral advertising as those terms are defined under applicable state privacy laws.

If our advertising or data-sharing practices change, we will update this policy and provide any legally required privacy choices.

Do Not Track and Global Privacy Control

Some browsers offer a “Do Not Track” setting. Because there is no single industry standard for responding to these signals, our website may not respond to every Do Not Track request.

Where required by applicable law, we will recognize qualifying browser-based opt-out signals, such as Global Privacy Control, as a request to opt out of the sale or sharing of personal information or its use for targeted advertising.

How We Share Personal Information

We may share personal information with service providers and business partners that help us operate The Michiko Way.

These may include:

Website, CRM and Course Providers

We use HighLevel, also known as GoHighLevel, and related technology providers to operate portions of our website, checkout, customer records, email communications, automations and digital content delivery.

Payment Processors

Payment processors securely process payment information, confirm payments and assist with refunds, disputes and fraud prevention.

Fulfillment and Shipping Providers

We may share names, shipping addresses, contact information and order details with ShipStation, postal services and shipping carriers so orders can be prepared, shipped, tracked and delivered.

Email and Communication Providers

We may use service providers to send transactional emails, marketing emails, text messages and customer-service communications.

Analytics and Technology Providers

We may use analytics, hosting, security and technology providers to measure website performance, maintain our systems and detect technical or security problems.

Professional Advisers

We may share information with accountants, attorneys, insurers, consultants and other professional advisers when reasonably necessary.

Legal and Safety Disclosures

We may disclose information when we reasonably believe it is necessary to:

  • Comply with a law, regulation, subpoena or legal process

  • Respond to a lawful government request

  • Enforce our agreements and policies

  • Investigate fraud, security concerns or illegal activity

  • Protect the rights, property or safety of The Michiko Way, our customers or others

  • Establish, exercise or defend legal claims

Business Transfers

If The Michiko Way is involved in a merger, sale, reorganization, financing, bankruptcy or transfer of some or all business assets, personal information may be transferred as part of that transaction, subject to applicable law.

We do not authorize service providers to use personal information for purposes unrelated to the services they provide to us.

Consumer Health and Product-Sensitivity Information

We do not operate a healthcare service, and we do not intentionally request medical records.

You may voluntarily provide limited health-related information when asking about ingredients, reporting a possible sensitivity or requesting customer support. We use this information only to:

  • Respond to your request

  • Evaluate a product concern

  • Meet safety, quality and legal obligations

  • Maintain appropriate customer-service records

We do not sell voluntarily submitted health-related information or use it for targeted advertising.

Do not use our website, products, devotional content or customer-service communications as a substitute for professional medical advice. Contact a qualified healthcare professional with questions about your health or the suitability of a product for your circumstances

Data Retention

Customers are responsible for providing a complete and accurate shipping address.

Shipping estimates are estimates rather than guaranteed delivery dates unless expressly stated otherwise.

Delays may occur because of carrier operations, weather, holidays, incorrect addresses, natural events or other circumstances outside our reasonable control.

If we cannot ship within the promised timeframe, we will provide any notice, cancellation opportunity or refund required by applicable law.

Tracking information may be provided by email after an order ships.

Additional information about damaged products, missing packages, incorrect addresses and returns appears in our Return, Refund & Replacement Policy, which is incorporated into these terms.
Return, Refund & Replacement Policy:

Title and Delivery

Ownership of a physical product passes to the purchaser when the product is delivered, subject to applicable law.

If a package is lost, damaged, misdelivered or marked delivered but cannot be located, contact us using the procedures in our Return, Refund & Replacement Policy.

Returns, Refunds and Replacements

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

The length of time may depend on:

Whether you have an active account or course access

  • Whether we need the information to fulfill an order

  • Tax, accounting and recordkeeping obligations

  • Warranty, return and customer-service needs

  • Fraud-prevention and security considerations

  • Legal limitation periods

  • Whether you have requested deletion

  • Whether continued retention is permitted or required by law

When information is no longer reasonably needed, we may delete, anonymize or securely dispose of it.

Data Security

We use reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

These safeguards may include limiting access to information, using trusted service providers, account-security controls and secure payment processing.

No website, transmission or storage system can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your account credentials and notifying us if you suspect unauthorized access to your account.

Your Privacy Choices and Rights

A Depending on where you live and whether a particular privacy law applies to The Michiko Way, you may have the right to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Request a portable copy of certain information

  • Opt out of the sale or sharing of personal information

  • Opt out of targeted advertising

  • Limit certain uses of sensitive personal information

  • Withdraw consent when processing is based on consent

  • Appeal a decision concerning a privacy request

  • Receive equal service without unlawful discrimination for exercising a privacy right

These rights are subject to applicable exceptions. For example, we may need to retain certain information to complete an order, maintain tax records, prevent fraud, resolve disputes or comply with law.

How to Submit a Privacy Request

To submit a privacy request, email [email protected] with the subject line Privacy Request.

Please include:

  • Your full name

  • The email address associated with your order or account

  • The type of request you are making

  • Your state or country of residence

  • Enough information for us to locate the relevant records

We may need to verify your identity before fulfilling a request. We will use information provided for verification only to evaluate and respond to the request.

Where permitted, an authorized agent may submit a request on your behalf. We may require proof of the agent’s authority and may ask you to verify your identity directly.

If applicable law provides a right to appeal our decision, you may submit an appeal by replying to our response or emailing [email protected] with the subject line Privacy Appeal.

California Privacy Notice

This section applies only to the extent that the California Consumer Privacy Act, as amended, applies to The Michiko Way.

During the preceding 12 months, we may have collected the following categories of personal information:

  • Identifiers, such as name, email address, telephone number, IP address and account identifiers

  • Customer-record information, such as billing and shipping addresses

  • Commercial information, such as purchase history and product interests

  • Internet or electronic-network activity, such as website and checkout activity

  • Approximate geolocation derived from an IP address

  • Audio, electronic or visual information voluntarily submitted through customer service or reviews

  • Inferences based on customer activity or preferences

  • Limited sensitive information needed to process an order or voluntarily provided in a customer-service request

We collect and use these categories for the business and commercial purposes described in this policy.

We may disclose these categories to service providers and contractors for business purposes such as payment processing, fulfillment, shipping, customer support, website operation, communications, analytics, fraud prevention, security, accounting and legal compliance.

We do not sell personal information for money. At the effective date of this policy, we do not knowingly sell or share personal information of consumers under 16 years of age.

California residents may submit an applicable privacy request using the instructions under “How to Submit a Privacy Request.”

Other U.S. State Privacy Rights

Residents of Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, Virginia and other states with applicable comprehensive privacy laws may have additional rights.

The availability and scope of these rights depend on the law, the nature of the information and whether the law applies to The Michiko Way.

We will respond to valid privacy requests as required by applicable law.

International Visitors

The Michiko Way is operated in the United States. If you access the website from another country, your information may be transferred to, stored in and processed in the United States or other countries where our service providers operate.

Where applicable, we process personal information based on one or more of the following legal grounds:

  • Performance of a contract, including processing and delivering an order

  • Your consent

  • Compliance with a legal obligation

  • Our legitimate interests in operating, protecting and improving the business

  • Establishing, exercising or defending legal claims

If applicable law provides additional rights, you may have the right to object to or restrict certain processing and to lodge a complaint with your local data-protection authority.

Children’s Privacy

The website and products are intended for adults and are not directed to children under 13.

We do not knowingly collect personal information from children under 13. If we learn that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.

If you believe a child has provided personal information to us, contact [email protected] .

Third-Party Websites and Services

Our website may contain links to third-party websites, social-media platforms or services that we do not control.

This Privacy Policy does not apply to the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology, legal obligations or privacy practices change.

When we make changes, we will revise the “Last updated” date at the top of the policy. If a change materially affects how we use personal information, we will provide any additional notice required by law.

Your continued use of the website after an updated policy becomes effective is subject to the updated policy, except where additional consent is required.

Contact Us

For privacy questions or requests, contact:

The Michiko Way

Email: [email protected]

Mailing address: 12521 Old Tullahoma Road, Tullahoma, TN 37388

Website: https://themichikoway.com

Beauty, wisdom, and childlike faith

woven into pieces with meaning.

Copyright 2026. Making Life Beautiful Again. All Rights Reserved.